SHIPPING & RETURNS
SHIPPING POLICY
Shipping Policy
We strive to process and ship all orders as quickly as possible. Please review our shipping guidelines below:
-
In-Store Pickup: Available during business hours.
-
Delivery Services: Local delivery is available for bulky items (e.g., lumber, special orders). Fees and scheduling depend on distance and product size.
RETURN & EXCHANGE POLICY
Returns & Exchanges
We want you to be completely satisfied with your purchase. Please see our return guidelines below:
-
Return Window: Returns are accepted within 30 days of purchase with original receipt or proof of purchase.
-
Condition: Items must be unused, in original packaging, and in resellable condition.
-
Non-Returnable Items: Custom-cut materials, mixed paint, special orders, clearance items, and gift cards are final sale.
-
Refund Method: Refunds will be issued to the original form of payment. Please allow 5–7 business days for processing.
-
Exchanges: Exchanges may be made in-store for eligible items.
How to Return an Item
-
In-Store: Bring the item and receipt to the customer service desk.
-
Damaged or Incorrect Orders
If you receive a damaged item or the wrong product, please contact us within 7 days of delivery so we can make it right.
QUESTIONS?
We're here to help. Contact us for assistance with your order.
​